ISP PlusNet Launch Faster Hub Zero 2704n Broadband Router

[#1]

Plusnet will do what BT tell them to do.

[#2]

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Why has it been changed from the two to one ( this could cause problems for customers) microfilter PN ?

We trialled sending one filter out for a period last year and the results gave us the confidence to do this.

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Under what's in the box , it say Microfilters, the picture shows one Microfilter, which is correct ?

One microfilter. I'll flag up the spurious 's'

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How would a customer request more , can this be done at sign up , or do customers have to ring up to request more ?

Not 100% sure, let me check.
Ring up or contact support, they can be ordered by any staff here.

[#3]

Surely the change from two to one is just a cost cutting exercise ?
When a customer has a problem, one of the most basic things to check can be "changing the microfilter", now by default, unless the customer has spares ( which we all know is a good idea), they will not be able to do this .
I think this is a bad idea, lets over stretch the call centrer staff  ( as if there not already stretched enough at times) having customers on hold, to request more microfilters, , which according to ISP review article will be free.
Seems more costly than just sending two in the first place
Regards
Mike

[#4]

Does anyone know how I find out the IP and DHCP range for the 2704n? I want to use another router to extend wifi coverage, and a guide on the internet said to assign the secondary router an IP address outside the DHCP range of the primary one. But when I log into the control panel for the 2704n I can't see anything which tells me the DHCP range. Any help appreciated!

[#5]

The IP of the new router is 192.168.1.254 I believe, the DHCP range is 192.168.1.1 - 192.168.1.253

[#6]

will PN just be offering the one , or will they offer a second choice if you dont want the free one ?

[#7]

At the moment we're sending some 582n's out still and some 2704's. We're intending to just send the 2704's though.

[#8]

In answer to my question above

Quote from: emjayee

Does anyone know how I find out the IP and DHCP range for the 2704n? I want to use another router to extend wifi coverage, and a guide on the internet said to assign the secondary router an IP address outside the DHCP range of the primary one. But when I log into the control panel for the 2704n I can't see anything which tells me the DHCP range. Any help appreciated!

I got the answer

Quote from: Chris

The IP of the new router is 192.168.1.254 I believe, the DHCP range is 192.168.1.1 - 192.168.1.253

Thanks for the answer, but I'm now left wondering what IP address I can use for a secondary router? The website I looked at gave an example where the DHCP range was 192.168.1.1-192.168.1.50, so you could use an IP address from 192.168.1.51-192.168.1.255. From the answer above, the DHCP range seems to cover the whole range, so not sure what IP address to use for the secondary router. Any further help?
Thanks

[#9]

It will need the DHCP range modified to leave some IP addresses free for allocations such as this. It seems strange to me to ship a router configured this way.

[#10]

I've got my hands on a 2704n and will be having a play with it when I get some spare time.

[#11]

I haven't checked that particular point but given the way that the router is locked down against actions which were not considered normal for the average user I would suggest that it isn't possible
I wait to be proved wrong  

[#12]

Why do you need the second router to be on the same range? This would only serve to make it easyer to get into and configure the secound router.

[#13]

Ok - had a play with the new router. It didn't take long ........
Pro's:
Router has an onboard option to switch between FTTC and ADSL
Menu's are snappier and everything is a lot easier to navigate
Devices on network can be time restricted.
Cons:
Bright pink feet.
No guest or secondary network
No USB
Time restricted devices can only be assigned a time - not a day of week as well.
No way to set IP address of router / subnet / turn off DHCP server etc ......
This was where I gave up and put the router back in its box. I run quite a complex home network and a separate DHCP server etc. I can't even connect this router to my network without needing to alter a whole lot of other stuff within it.
Summary ? Ok router for a basic home user. Totally naff router for anyone who needs to run on an IP address other than 192.168.1.x and has a separate DHCP server.

[#14]

Since we are discussing it
I had a play before going back to the TG582n
I have raised the following internally
Respond to ping is permanently disabled on security grounds - so forget about BQM
Telnet is disabled and I didn't find any way of enabling it - so no monitoring programs will work such as Routerstats
Can't fix a device IP address which for me is one reason I won't be using it except for testing
When switching one supplied for ADSL to fibre it has to be set up manually  - TR069 won't work and all settings revert to default - and it is then only a three port router

[#15]

How about stability and wifi ?
What a rubbish review....