b n m , keys not working after reboot
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- b n m , keys not working after reboot
b n m , keys not working after reboot
16-05-2013 3:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Frequently after a reboot the b n m , (comma) keys fail to work for her. Not good when the first letter of her password is M!.
So far turning NUMLOCK off/On several times has solved it temporarily. I have now uninstalled the current driver and rebooted and all seems fine but will keep an eye on it for her. But has anyone come across this before?
Web searches tend to suggest it's a battery issue but this is a wired mouse.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: b n m , keys not working after reboot
16-05-2013 3:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It could also be a failing keyboard membrane or the battery issue you mentioned.
Don't do what I did with my laptop and give it a quick hoover with a Dyson - it took me half the afternoon to get the key caps out of the hoover and back onto the laptop !
Re: b n m , keys not working after reboot
16-05-2013 3:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Will give the compressed air a go but am not convinced that could be the issue as 1) the keyboard isn't that old and 2) if it was dirt/dust would it really start working again simply after pressing the NUMLOCK key a few times? Of course, the NUMLOCK key could be a red herring
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: b n m , keys not working after reboot
16-05-2013 3:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Also plug in a seperate USB keyboard at the same time - see if the problem happens and if it does if it happens on both keyboards. This will rule out either the keyboard or may help pinpoint it to a driver or something else misbehaving.
Re: b n m , keys not working after reboot
16-05-2013 4:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Unfortunately I don't have a spare keyboard here so may have to bring one next time.
Will do a few reboots over the evening and see if the issue returns since I removed the previously installed driver.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: b n m , keys not working after reboot
16-05-2013 4:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
York.
Re: b n m , keys not working after reboot
16-05-2013 4:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If the problem doesn't appear to be resolved over the next few hours of reboots then I think I will simply give my mother one of my old, but unused, keyboards.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: b n m , keys not working after reboot
16-05-2013 11:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: b n m , keys not working after reboot
17-05-2013 6:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: b n m , keys not working after reboot
17-05-2013 12:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: b n m , keys not working after reboot
21-05-2013 7:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
We've left that with my mother and decided to simply discard the other one. Also noted that the '&' frequently failed to work yet the 7 always did - don't understand this as it's the same key and, if it was a problem with either or both Shift keys, then surely all upper case characters would be affected
Anyway, all works now so alls well and all that
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: b n m , keys not working after reboot
21-05-2013 8:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- b n m , keys not working after reboot