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Our contact centres will be closed as a mark of respect to Her Majesty The Queen from 10:45AM. Our ...
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15-09-2022
11:44 AM
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We're seeing a high number of faults to the phone and broadband infrastructure, due to the bad weat...
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20-02-2022
10:40 AM
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A quick reminder about Christmas lights and your broadband connection
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06-12-2021
10:54 AM
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Apologies for the inconvenience, we were aware of issues impacting a small number of our customers ...
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16-04-2021
10:29 AM
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Following severe storms and flooding in Edinburgh last night, engineers are working to restore broa...
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12-08-2020
10:37 AM
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Tonight the 3rd July 2019 our suppliers will be upgrading the community from version 19.3 to the la...
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03-07-2019
1:04 PM
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Hi,
We’re seeing an increase in the number of posts regarding customers experiencing slowdowns wh...
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14-06-2019
9:42 AM
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We're currently experiencing some issues with the functionality of the Plusnet Community site
This...
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08-03-2019
9:44 AM
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From Tuesday the 6th November Residential and Business broadband customers will see an updated Memb...
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05-11-2018
5:22 PM
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When's this work happening? Saturday evening into early Sunday morning. What does it affect?...
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08-09-2017
4:29 PM
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When's this work happening? Sunday morning, from midnight onwards. What does it affect? Br...
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18-08-2017
6:10 PM
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When's this work happening? Thursday the 3rd of August at 00:00 until 06:00. What does it af...
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01-08-2017
4:31 PM
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When's this work happening? Tomorrow, from 10pm onwards. What does it affect? Broadband Fa...
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28-07-2017
7:48 PM
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When's this work happening? Tomorrow, from Midnight onwards. What does it affect? Broadban...
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28-07-2017
7:48 PM
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When's this work happening? Tuesday the 18th of July at 00:00 until 06:00. What does it affe...
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15-07-2017
4:48 PM
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When's this work happening? From 22:00 on the 15th of July until 04:00 on the 16th of July. ...
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15-07-2017
4:45 PM
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When's this work happening? Thursday the 22nd of June at 23:00 into Friday the 23rd of June at 05:...
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21-06-2017
3:27 PM
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When's this work happening? Tomorrow from 10pm until 6am on the 11th of June What does it af...
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09-06-2017
1:32 PM
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When's this work happening? Monday the 12th of June at 22:30 into Tuesday the 13th of June at 06:...
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09-06-2017
1:27 PM
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When is this work happening? Overnight throughout the week. What does it affect? Broadband...
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12-05-2017
4:29 PM
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