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Still owed a refund

Mayfly
All Star
Posts: 1,560
Thanks: 425
Fixes: 1
Registered: ‎04-06-2009

Still owed a refund

Changed my PN mobile to EE as suggested way back late September early October time. 

Every month since I get an email saying I am £1.81 in credit so you won't be taking payment this month. I queried this in November and was assured the money would be credited to my account.

It's obvious reading through other threads PN have a problem with credits in their finance department.

Can someone please sort this out and stop the monthly emails?

1 REPLY 1
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,513
Thanks: 575
Fixes: 99
Registered: ‎27-11-2020

Re: Still owed a refund

Hey there @Mayfly I can get this sorted for you. Please can you pop over your mobile number via PM?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team