3 second ping time

[#1]

@PhilDunford From your description of the 'new' problem - maybe your username/password has not taken in the Hubs admin settings?

EDIT: @LaurenB beat me to it!

[#2]

Thanks Lauren - that was the problem.

Now need to wait and see if the router has cured my original problem.

[#3 · Accepted solution]

Cheers for taking my call just now it was nice speaking with you.

I'm glad that the line fault is now fixed and that you've got the new router and all seems to be fine so I'll check in with you after another couple of days to see how things are going.

[#4]

Can't understand why, but the new router seems to have fixed the problem! Been stable for a couple of days now.

Thanks to all who helped.

[#5]

Cheers for confirming, that's great to see! Do shout up any time if there's any other issues but I'm just glad everything is running smoothly now.