5 days with Plusnet slow and dropping

[#1]

I wish I hadn't signed up. Never had this level of dropping and slow speed in years. A far cry from guaranteed speed of 28Mb.

[#2]

Hi there, I'm really sorry about the issues with slow speeds and disconnections. I've just checked over your account and ran some line tests, neither are showing any obvious causes for the issue. Have you been connected over WiFi whilst you've noticed this being a problem?

[#3 · Accepted solution]

Thanks Adam. There should have been a comma after Plusnet in the title. Yes to wifi. We have a master socket which was installed by Openreach engineer about 20 months.
It appears to have been interference so I'll keep an eye out and change channel if needs be.