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Broadband and phone fault

FIXED
dgilbert2
Aspiring Pro
Posts: 141
Thanks: 30
Fixes: 2
Registered: ‎17-11-2017

Re: Broadband and phone fault

‎11-10-2022 3:18 PM

@Gandalf , I can confirm that the engineer visited today and found a cable fault in the street caused by water ingress into a number of connections to various properties, including ours. This has been fixed and so far everything looks good.

Thank you once again for your help to get this sorted out quickly.

Message 16 of 17
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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,676
Thanks: 10,311
Fixes: 1,607
Registered: ‎21-04-2017

Re: Broadband and phone fault

‎11-10-2022 4:03 PM

Glad to see that! And thanks for the update. 

No problem at all, let me know if there's anything else you'd need help with.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Message 17 of 17
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