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Broadband at my 2nd property
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Broadband at my 2nd property
13-11-2013 10:21 PM
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I would like to know the following, I currently live at address A with fibre optic broadband and now I have address B which I will be moving into in February , is it possible to install broadband at this address now as I will be spending a lot of time here doing it before the moving in date , as well as keeping my fibre optic at address A.
So 2 broadband under one account at 2 separate address?
So 2 broadband under one account at 2 separate address?
![Huh Huh](/html/@3681646702FDFD32BCA97E2E5F1BDDD5/images/emoticons/huh.gif)
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Re: Broadband at my 2nd property
13-11-2013 10:26 PM
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Unfortunately this isn't something we would be able to do. Each broadband/Phone line would require a separate account. If you were looking to do this under two separate accounts, you would need to take into consideration the contract opiotns available to you. If you're happy to take a Contract/non Contract option, we can certainly arrange that for you.
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Re: Broadband at my 2nd property
13-11-2013 10:29 PM
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Would that mean I would be able to have 2 accounts under my name then.
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Re: Broadband at my 2nd property
13-11-2013 10:32 PM
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I would like a non contract option at the new property , because when I leave my old property I would need to carry my fibre optic over to the new property as I will still be under contract. So this could be possible?
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Re: Broadband at my 2nd property
13-11-2013 10:32 PM
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Yep - you'd need to have two separate usernames to differentiate the two accounts from each other.
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Re: Broadband at my 2nd property
13-11-2013 10:35 PM
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Lovely
Also how easy will it be to move my fibre optic come the time ? And will there be costs involved doing so?
![Grin Grin](/html/@DD2C576E9659EC19DB321D3F15B5069C/images/emoticons/grin.gif)
Also how easy will it be to move my fibre optic come the time ? And will there be costs involved doing so?
Message 6 of 9
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Re: Broadband at my 2nd property
13-11-2013 10:42 PM
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When you move premises, you'll need to cease your current service where you are now.
At the 2nd premises we'd place an order to regrade you over to FTTC (if available). we would discuss the re-contracting options with you at that time regarding that.
If you were to cease the lien entirely at your current premises, you'd be charged a cessation fee of £30.00 as well as any contractual fees that may apply.
At the 2nd premises we'd place an order to regrade you over to FTTC (if available). we would discuss the re-contracting options with you at that time regarding that.
If you were to cease the lien entirely at your current premises, you'd be charged a cessation fee of £30.00 as well as any contractual fees that may apply.
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Re: Broadband at my 2nd property
13-11-2013 10:45 PM
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Thanks Chris you've been great help.
Enjoy the rest if your evening.
Enjoy the rest if your evening.
Message 8 of 9
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Re: Broadband at my 2nd property
13-11-2013 10:51 PM
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No problem.
You too
You too
![Smiley Smiley](/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif)
Message 9 of 9
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