Broadband drops out

[#1]

Has @Johnnytext222 's line completely failed and now unable to reply ?

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[#2]

Who knows, @outcast ? Many people post questions/issues on here, and maybe other channels, get them resolved but never come back to close the topic off - if you have been on here as long as I have, you get used to it, and just move on.

[#3]

Hi @Johnnytext222 

I am sorry to hear of the issues you are experiencing. In order for us to assist further, please may I request you private message us with your account username.
 

Lee-Plusnet Sheffield

[#4]

Lee,

The established protocols around here are that the staff members elicit such dialogues by THEY sending a PM less (especially new) users do not know how to do what has been requested.