Broadband out of contract

[#1]

Hi

My contract for fibre extra broadband recently came to an end and i'm now paying the out of contract amount.

according to the website i have no other option than to continue paying this higher amount which i dont want to do when i know i can get broadband cheaper.

I've had no problems with plusnet but can't afford to continue with them.

cheers

[#2]

@dazzaroo  Welcome to the Community forum.

I find this quite surprising.

Ring the Customer Options Team on 0800 013 2632 and discuss it with them. This number is normally answered quite quickly.

[#3]

@dazzaroo  Ignore the website, there should be no reason why you can't start a new contract with a discounted price.