Buffering & Freezing

[#1]

The GOOD speed tests

all from different speed test checkers..

[#2]

second good test

[#3]

3rd test

[#4]

last test this morning..

[#5]

@RockStar29 If your reset of your original Hub seems to have sorted you, I personally would hold fire on putting the new one in - but hold on to it for a couple of weeks to make sure everything is OK. Note, you can return the 'replacement to PN, free of charge.

[#6]

Hi jab1

I agree, I am a bit scared to do the swap over now incase I go back the way.. For now things seem to look & feel good. I am to get a call today to see if things improved AFTER setting up the new HUB, so I shall tell the person who calls, me how things are for now, and that I will be happy to send the HUB back if I can hold onto it, (it is still UN-OPENED) for a couple of weeks to be assured things remain as good as they seem now... 

Thanks again.. Kate

I appreciate every reply & help suggested and offered here.. 

But I will sign out for now, as I have appointments ahead of me for the rest of the day.. So won't be around..

[#7]

@RockStar29 

Delighted it's fixed, sorry that it took so long. I agree with @jab1, if it's not broken, don't fix it.

[#8]

@RockStar29 I'm so glad to hear that the factory reset got your speeds back to what they should be.

If you require any more assistance, please pop a post on the Forum, and either a staff member or this lovely lot will help.