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Cannot access a specific website using plusnet wifi??

Karen8
Newbie
Posts: 1
Registered: ‎04-02-2024

Cannot access a specific website using plusnet wifi??

Trying to access a website that my WiFi will not allow me to? Works fine on mobile data so no issue with website.
5 REPLIES 5
jab1
Legend
Posts: 18,978
Thanks: 6,221
Fixes: 287
Registered: ‎24-02-2012

Re: Cannot access a specific website using plusnet wifi??

@Karen8 Can you share the site, and what response do you get when you try?

John
the_groundsman
Rising Star
Posts: 506
Thanks: 25
Fixes: 2
Registered: ‎12-08-2007

Re: Cannot access a specific website using plusnet wifi??

No intention of hijacking the OP and I'd be happy to start a new thread if they're unrelated.

 

I couldn't get onto https://incontrol.jaguar.com/jaguar-portal-owner-web/dashboard or communicate with my car via the mobile app. All other internet activity seemed fine. A router reboot solved it, but my first thought was it must be down for everyone given tother websites were fine

 

Why would a single site be impacted like this - and why was it local to me?

jab1
Legend
Posts: 18,978
Thanks: 6,221
Fixes: 287
Registered: ‎24-02-2012

Re: Cannot access a specific website using plusnet wifi??

@the_groundsman Most probably totally unrelated, but what response, if any, did you get prior to the reboot?

John
the_groundsman
Rising Star
Posts: 506
Thanks: 25
Fixes: 2
Registered: ‎12-08-2007

Re: Cannot access a specific website using plusnet wifi??

Website not found check connection.

.

Ran the troubleshooter.

.

Some DNS issue 

.

Rebooted Router

.

All Good

jab1
Legend
Posts: 18,978
Thanks: 6,221
Fixes: 287
Registered: ‎24-02-2012

Re: Cannot access a specific website using plusnet wifi??

OK - that can happen, very occasionally.

John