cancel
Showing results for 
Search instead for 
Did you mean: 

Connection issues

Tim8191
Dabbler
Posts: 19
Thanks: 1
Registered: ‎08-06-2017

Connection issues

Hi this evening on experiencing connections issues but not on all of my devices, so my phone and ps5 can't connect yet my tv and firestick are connected. Any idea? I've resent the hub and unplugged the wires. Thanks
9 REPLIES 9
jwsg
Aspiring Pro
Posts: 183
Thanks: 40
Fixes: 1
Registered: ‎16-08-2013

Re: Connection issues

Nikib72
Newbie
Posts: 1
Registered: ‎15-01-2024

Re: Connection issues

Have you had any news on your Internet been down, can I ask where abouts u r from plz xx I'm in Sheffield S6 area and I have nothing, not even my sky glass TV as it runs on Internet
bobbob455
Hooked
Posts: 5
Registered: ‎14-11-2022

Re: Connection issues

I’m north of Leeds, same here, all broadband is down 

bearddude
Newbie
Posts: 4
Registered: ‎23-08-2018

Re: Connection issues

According to a recorded message when you phone Plusnet support, they currently have widespread broadband connectivity issues. I’m in Hertfordshire and my TVs and security cameras have internet connectivity but phones and laptops do not. Very odd…
howardl
Dabbler
Posts: 16
Thanks: 3
Registered: ‎19-07-2017

Re: Connection issues

Down here in Oxford.
stephenw10
Rising Star
Posts: 109
Thanks: 11
Registered: ‎14-04-2011

Re: Connection issues

If, as reported, it's a problem with Plusnet's DNS servers then anything that has hard-coded DNS servers (e.g. Android TV) or resolves directly by default (e.g. pfSense) would not be affected.

pittdj70
Dabbler
Posts: 19
Thanks: 7
Registered: ‎15-04-2016

Re: Connection issues

Plusnet's DNS is an issue here, using Cloudfare helps. 

redsox9
Rising Star
Posts: 108
Thanks: 31
Fixes: 1
Registered: ‎04-06-2016

Re: Connection issues

Unable to access the Internet I found that the DNS settings I had set manually on my router had disappeared. I simply re-entered them and voila!

Mav
Moderator
Moderator
Posts: 22,678
Thanks: 4,862
Fixes: 518
Registered: ‎06-04-2007

Re: Connection issues

 

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still