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Constant drops

Darren8282
Grafter
Posts: 67
Thanks: 8
Registered: ‎28-05-2022

Re: Constant drops

Yeah mate. Baffled now altogether tbh.
Darren8282
Grafter
Posts: 67
Thanks: 8
Registered: ‎28-05-2022

Re: Constant drops

Just to update thread it's went off 6 times this morning. Done quiet line test also, router went straight off and lots of noise, crackling on line. 👍
jab1
Legend
Posts: 19,265
Thanks: 6,325
Fixes: 290
Registered: ‎24-02-2012

Re: Constant drops

Report a phone fault.

John
SammyM
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,043
Fixes: 101
Registered: ‎22-01-2018

Re: Constant drops

Hiya @Darren8282

 

I'm really sorry for the issues you are facing with your connection and for the hassle this is causing. I can imagine it the frustrations this is causing. 

 

We're a little busier than usual and it is taking longer than I would like to get back to you guys, sorry about that.  

 

I have checked the fault and an engineer is attending to this externally today and the connection will be more intermittent than usual while this work is ongoing. 

 

Our faults team will review the engineer notes tomorrow and will update you cia the fault ticket. 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
Darren8282
Grafter
Posts: 67
Thanks: 8
Registered: ‎28-05-2022

Re: Constant drops

Thanks