DLM reset

[#1]

Hi,

I had a problem with a faulty modem which was was causing multiple disconnections (now replaced) but my line has been capped at 48Mbps.

My connection normally sits at 68-70Mbps could i get a speed profile reset please.

Thanks

[#2 · Accepted solution]

Thanks for getting in touch, 

if you reply to the private message I have sent to you with your account username I will get a request issued for you. These can take up to 72 hours to be actioned but fingers crossed it'll go through nice and quick.

If this post resolved your issue please click the 'This fixed my problem' button

Ben   Plusnet Staff