Definitely IPTV Blocking Issues With Plus Net
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Definitely IPTV Blocking Issues With Plus Net
08-03-2023 9:09 PM
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I have just moved from BT to Plusnet. I am using the exact same hardware, I literally just changed my username and password in the router and now I cannot watch IPTV. Just doesn't load. I'm on the unlimited fibre, exactly the same speeds as the BT package I was on.
In the last 4 years with BT, again, exact same lines and hardware, I've never had an issue. What is all this about?
Re: Definitely IPTV Blocking Issues With Plus Net
08-03-2023 9:24 PM
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What IPTV do you mean?
What channels. what and how are you accessing it?
Is it the same on all devices?
What router?
Re: Definitely IPTV Blocking Issues With Plus Net
09-03-2023 10:23 AM
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I use TIVI mate and VLC player to play IPTV streams from various places. I am using my original BT router, as above, my entire setup is exactly the same. Just changed the username/password to Plusnet in the router config.
I did a test last night, and it's definitely a blocking issue/restriction on the connection because if I install a VPN on my laptop and run that, I can watch the IPTV channels fine. As soon as I stop it, the stream stops.
Like I say. Everything worked perfectly with BT, even though the packages are 'supposed' to be like for like. I have none of the parental locks etc.. on Plusnet either.
Re: Definitely IPTV Blocking Issues With Plus Net
09-03-2023 10:40 AM
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have none of the parental locks etc.. on Plusnet either.
you have Plusnet Safeguard available , see https://www.plus.net/help/broadband/how-to-use-plusnet-safeguard/
as to IPTV blocking, Plusnet don't block anything. However, Your public IP will have changed with the move to Plusnet and it is possible that your IPTV service is blocking the ip range
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Definitely IPTV Blocking Issues With Plus Net
09-03-2023 11:45 AM
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There will be some (primarily court mandated) stuff that is blocked but it should broadly align with what BT do. There can be some inconsistency though IME depending on your route through the network.
If there are any particular legitimate streams that aren't working that can be shared, then a good place to start would be to see if others can replicate the problem.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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