Fibre with ADSL port

[#1]

Hi, sorry for the post, I’m a bit of a tech novice.

My partner and I have just brought a house on an unadopted road. We’re not too sure about the broadband infrastructure to the house.

Plusnet have suggested we’re able to get Fibre with average download speeds 59 - 72Mb.

I’ve just started the process and it’s asking if we have an open reach port in the house. All we’re able to find is a split ADSL port.

Will this work, or would we have to have an open reach engineer come to install a different port?

Thanks in advance and sorry for the post!

[#2]

@Mutleybm Can you post a picture of this  'port', please?

Welcome to the forum, BTW.

[#3]

@jab1 here, thanks 

[#4]

@Mutleybm That looks as though it would be OK - BUT it does not look like a BT/Openreach installation, and it is mounted upside down! Do you know what service the previous occupants had?

[#5]

@jab1 We don't I'm afraid, they've been radio silent since the sale. Just unsure whether we'd need an openreach engineer to install one properly or whether it should suffice. Suppose if it doesn't work we can always try to ask for one to come out following delivery? 

[#6]

OK, that is unfortunate.another question, then - can you post a screen shot of this report fr your address, obscuring the address? https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

[#7]

@jab1 

Sure, thanks 

[#8]

According to that, @Mutleybm , you should be able to get a service, but I'm intrigued as to why that is not an BT/OR socket.

[#9]

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@Mutleybm wrote:

Plusnet have suggested we’re able to get Fibre with average download speeds 59 - 72Mb.

It looks like Plusnet were correct.

You shouldn't need an engineer visit,

You'd simply plug in your new Plusnet router in to the 'computer' outlet on your Master Socket faceplate

[#10]

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@jab1 wrote:

... but I'm intrigued as to why that is not an BT/OR socket.

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It probably is a BT/OR master socket, but fitted with a possibly third party faceplate - I have several (but not that one)

edit: after looking it up, that faceplate appears to be a very early model supplied by Openreach !

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[#11]

@Mutleybm 

Can you post a picture with the face plate taken off.

Brian

[#12]

@Anonymous Thanks - but why is it upside-down?

@bmc I was just about to post the same request! 😉

[#13]

Australian import ? 

or perhaps the engineer was bending over while fitting it ?

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[#14]

😂

[#15]

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@bmc wrote:

Can you post a picture with the face plate taken off.

If you do take the faceplate off,  while you're there you might want to measure the height and width of the back box ?

Knowing the back box size (in mm),  we might be able to recommend where to get a more modern filtered faceplate,

or better still fit a replacement single outlet phone socket faceplate - as filters aren't required on SoGEA broadband.

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