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Full fiber not working

Wazo2012
Newbie
Posts: 4
Registered: ‎31-03-2020

Full fiber not working

I have got up this morning to no connection just orange light on router have tried resetting and disconnection everything but still no connection can’t see to get hold of any technical assistance either
2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 12,307
Thanks: 5,492
Fixes: 429
Registered: ‎30-06-2016

Re: Full fiber not working

@Wazo2012   Welcome to the forum.

Report a fault using the mobile bot. https://www.plus.net/help/report-a-problem/broadband/#broadband
It works for full fibre as well as broadband.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Wazo2012
Newbie
Posts: 4
Registered: ‎31-03-2020

Re: Full fiber not working

I’ve text this 3 times since 7am and nobody has got back to me