Hub2 Router Vs Hub1 Router

[#1]

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@Sharpenyourimag wrote:

But this is what I don't understand, John. The Hub Two doesn't connect exactly as the Hub One. With the Hub One, I have a red-ended ethernet cable from the Openreach master to the red WAN socket on Hub One.

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It sounds like you are on Full Fibre in that case. On FTTC, the GREY cable plugs into the GREY port on the extreme left of the Hub, looking at it from the rear, the other end into the modem socket of your phone master socket. On Full Fibre, the cable plugs into the ONT at one end, and into the RED port on your Hub.

Can you post a picture of your Hubs connection please.

[#2]

@Sharpenyourimag  If you are using the HUB1 WAN socket you must be connecting to an Openreach Modem, or a Full Fibre ONT box not the Incoming phone line master socket.  If you are on FTTC the modem is no longer needed, both the the Hub1 and 2  can be connected to the phone socket as they contain an internal modem.

[#3]

I am wondering if the OP was originally supplied a Openreach Modem with a Hub Zero or 582n router for FTTC and replaced either with a Hub One at some point, keeping the WAN connection from the modem.

[#4]

@RealAleMadrid I wonder, following your post, if @Sharpenyourimag is on a very old FTTC connection originally using a TG582 and OR modem, and was not correctly advised when they got the Hub1, to disconnect the modem?

@Dan_the_Van Snap! 😀

[#5]

Thank you for all pitching in here. We were connected FTTC about 11 years ago.

Picture shows what I referred to as the Openreach "master", red ethernet cable going off LAN1 to the Hub One. The DSL line goes to the phone sockets seen below. Second picture shows the Hub One connections, red ethernet into WAN, three other ethernet cables going to main PC, a printer and the TV Freeview.

Simon

[#6]

@RealAleMadrid , @Dan_the_Van Good spot!

@Sharpenyourimag With the Hub1/Hub2 you connect the grey cable in the DSL plug into the DSL socket on your Hub (far left in the picture - the Openreach modem is redundant.

[#7]

Assuming that what I have referred to as the Openreach "master" is what you are terming the Openreach modem (correct?), the DSL socket currently serves the house landline via the twin socket you can see underneath. Do I need an adaptor/splitter to connect both the HubOne/HubTwo and the phone to the single DSL socket?

Sorry to sound dense but I don't understand how the Openreach modem can be called redundant when it is currently giving me both my landline and the HubOne connection. My comprehension here is obviously badly lacking! I am tempted to stick with the working HubOne until (if) I get FTTP.

[#8]

@Sharpenyourimag If you look carefully at your 'Openreach' picture, you will see a GREY cable running from the bottom of it into the top of the BT master socket below. That cable should be unplugged from the OR modem, and into the 'DSL' socket on the Hub (1 or 2, whichever you decide to use). I am assuming the cable on the bottom is your phone cable - in which case you dont need the 'splitter' as that looks like a filtered socket to me - @Dan_the_Van  / @RealAleMadrid , can you confirm, please?

[#9]

@Sharpenyourimag 

This provides the answer.

HTH

[#10]

Thanks, Dan. Never look at PN guides these days, as I'm not here. 😉

[#11]

The Hub 2 does connect in exactly the same was as the Hub One … if the Hub One was connected correctly.

Initially FTTC connections were facilitated using a BT Openreach modem and the Hub Zero.

Neither the Hub One nor the Hub Two need the BT Openreach modem.

Edit: crossing posts whilst my draft post was interrupted from being sent.

[#12]

@Townman 

@Dan_the_Van @jab1 I think a lightbulb just gone on above my head. 😎

I have been assuming that the Openreach modem was powering the BT master socket below; if I understand you now, it's the other way round, yes? The line comes into the BT master socket and the top lead has been connected to the Openreach modem and my HubOne has taken its feed from LAN1. So basically I attach my new Hub to the DSL socket on the BT master socket and I can disconnect the Openreach modem… is that correct?

[#13]

@Sharpenyourimag Correct - as @Dan_the_Van illustrated.

[#14]

Thank you all for the help, sorry to drag it out!

Simon

[#15]

Do not worry. It happens!

You’ll not be the last!