Interleaving problem, fastpath request

[#1]

I had a few disconnects a few days ago and now It seems i have been placed on interleaving, ping times have gone up in games by 10ms or so which bothers me, is it possible to be placed back on fastpath? 

only stats i can find from the hub are...

Data rate:20 Mbps / 79.994 Mbps

Maximum data rate:28.597 Mbps / 111.018 Mbps

Noise margin:12.2 / 9.5

Line attenuation:4.3 / 9.5

Signal attenuation:4.3 / 10.9

[#2]

@papawaigo  Plusnet will not be able to help. They have no control over interleaving or other line parameters on FTTC. Everything is under automatic control by the Openreach DLM (Dynamic Line Management) You have a very good short line so I'm surprised it's interleaved, you will just have to wait and see if it changes.

[#3]

It's still on interleaved (bad pings), I thought they could just reset the DLM?

[#4]

@papawaigo , to echo what @RealAleMadrid said, Plusnet have no control over the settings on FTTC - it is all down to the automatic control by Openreach equipment.

[#5]

I can do a DLM reset but this may have an adverse effect on the speed

Let me know if you'd want me to give it a go though

[#6]

Oops, thought you couldn't affect FTTC, @Gandalf . Sorry, @papawaigo 

[#7]

We can do DLM resets, we just can't change its individual settings 

[#8]

I live (and learn 😉) Noted.

[#9]

@jab1 I don't believe a DLM reset will have any effect on line already in sync at the maximum speeds, why it is interleaved is a bit of a mystery.🤔

[#10]

it may have been from roadworks outside the house last week causing some problems,

@Gandalf Yes please, that would be good as the last time i had this problem i think someone reset it then and it put me back on fastpath then.

[#11]

Okay cool no problem, I've put the DLM reset through which should take effect within an hour.

Let us know how it goes.

[#12]

thankyou , should i restart the hub? or is it automatic?

[#13]

It should be automatic 

[#14]

The hub had not re synced so I just switched it off for 35 mins to see if there is any change and pings are still high (20ms to bbc.co.uk , when its usually 12ms, same with google.co.uk 21ms and other tests)

20 Mbps / 79.994 Mbps

Maximum data rate:28.535 Mbps / 110.781 Mbps

Noise margin:12.1 / 9.5

Line attenuation:4.2 / 9.1

Signal attenuation:4.2 / 10.5

stats seem the same, seems like I'm still on interleaving adding the 8 ms delay,

[#15]

Ah sorry to see this although I did think it'd have been a long shot anyway.

I've placed an order to drop the connection's stability profile down to the speed profile. This should hopefully encourage DLM in its decision making and not apply things to keep a connection stable like interleaving so readily.

I can't promise anything but the order will complete tomorrow and the changes should begin to take effect from then. 

Might take a week or two for interleaving to be potentially removed automatically.