Internet connectivity keep dropping in and out, multiple times a day
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Internet connectivity keep dropping in and out, multiple times a day
16-05-2023 3:59 PM
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As of this week my internet connectivity has been terrible. I work from home and require a consistent internet connection for my job which includes an IP phone. I've had at least 5 drop outs today and about the same amount yesterday. The router itself seems to cycle to a solid orange light before going blue again, each drop out lasts up to a minute, can some checks be performed please.
The router is plugged into the main telephone port in the house FYI.
Re: Internet connectivity keep dropping in and out, multiple times a day
18-05-2023 10:58 AM
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@samlovelace1 - Oh no something is broken http://visualradius.plus.net/visualradius/generated/image16844036132313.png. I don't suppose you have a phone plugged in, is it clear, no crackles if so?
Re: Internet connectivity keep dropping in and out, multiple times a day
18-05-2023 11:16 AM
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Re: Internet connectivity keep dropping in and out, multiple times a day
18-05-2023 2:10 PM
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@samlovelace1 No worries, I've ran a test anyway and this is what it found "Potential HR Joint or wet joint detected" so I'll need to get an engineer out to you. I'll DM you.
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