Line reset please
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Re: Line reset please
16-01-2024 2:02 PM
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@Biz55 Unfortunately, that log doesn't seem to give the kind of information I was expecting, but not withstanding, you are on a very long, badly performing line.
@Dan_the_Van , @Anonymous I'm kind of out of ideas, either of you got any suggestions?
Re: Line reset please
16-01-2024 2:13 PM
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Thanks John.
The line seems to have degraded over time because I used to get about 10mbps.
My landline was broken by a storm very recently so I used a tethered 4G phone for a week and was getting 30mbps. So unless things improve I will probably have to quit Plusnet and install a 4G router.
Re: Line reset please
16-01-2024 2:33 PM - edited 16-01-2024 2:37 PM
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@Biz55 if I was faced with a connection that looked like that, the next thing I would try is connect the router to the BT Master Socket's internal "TEST socket", and get a screenshot of the router's DSL statistics to compare with your existing results.
To access your "TEST socket", watch this video for instructions - YouTube : How to Connect into the Master Test Socket
Use the shortest DSL cable you can find to connect the router to the "TEST socket" - DON'T use a phone extension cable !
If you already have a filtered faceplate with both a 'phone' and 'DSL' outlets,like this -
then you might need a dangly DSL filter (shown below) to convert your router's DSL cable plug to fit the internal 'telephone' style socket.
Re: Line reset please
16-01-2024 2:43 PM
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Thanks. I will give it a go.
Re: Line reset please
16-01-2024 3:13 PM - edited 16-01-2024 3:15 PM
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some TP-Link routers clear the log when they are turned off, which appears to be the case here, this is when the router starts
(oldest message is first)
2016-01-01 00:00:22 [5] System: DSL Training
2016-01-01 00:00:32 [5] System: Enable IPv4 SPI Firewall
2016-01-01 00:00:32 [5] System: Enable IPv6 SPI Firewall
2016-01-01 00:00:33 [5] System: DSL Link Down
2016-01-01 00:00:41 [5] System: DSL Training
2016-01-01 00:00:59 [5] System: DSL Link Up us/ds 799/8798 kbps Type 64/65B PTM Annex B
Time not synced to NTP so default time
Setting the log from Information to Debug would say more, but there is little point in this case
Re: Line reset please
16-01-2024 3:16 PM
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Cheers for that, @Dan_the_Van - I did wonder.
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