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Line speed degrading severely over the last few months

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stpainter
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Registered: ‎04-09-2024

Re: Line speed degrading severely over the last few months

I know for a fact it's not a database error, this is a HOA-paid fibre rollout where they only provisioned for literally the people in the HOA, and I live in a lodge house on the property of one of the members. As such, they didn't want to pay the x-thousand or whatever it would be to allow for my home to be an endpoint, so I'm still on FTTC.

I'm nigh-on certain that the connection is overground, there's a very obvious fibre box on the telegraph pole outside my drive, with a cable coming out of it, attaching to a small spit of metal jutting from the top of my roof and then over to her house.

jab1
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Re: Line speed degrading severely over the last few months

Out of interest, what is a 'HOA'?

John
stpainter
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Re: Line speed degrading severely over the last few months

@jab1 a homeowner's association, basically the owners of the properties have a private organisation that they all pay into that arranges for things like road maintenance etc.

jab1
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Re: Line speed degrading severely over the last few months

Thanks for the explanation, @stpainter , but if, as you say, the feed is overhead, and literally passes your home, the is little or no extra cost involved in provisioning FTTP for you.

John
stpainter
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Re: Line speed degrading severely over the last few months

@jab1 this is what I would have assumed, but nobody appears to offer an option to actually make it happen

MisterW
Superuser
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Re: Line speed degrading severely over the last few months

So if the HOA paid for an FTTP Fibre on Demand then normally any other premises served by the same distribution would have normal WBC FTTP available UNLESS as @mystreet1  alluded to earlier , there's no spare capacity on the CBT

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
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Re: Line speed degrading severely over the last few months

That is what I would have thought too, @MisterW , but, and I could be wrong here, would it be likely that a CBT would be put in with exactly the number of connections for just the HOA properties? - I understand there are various sizes/capacities?

John
stpainter
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Re: Line speed degrading severely over the last few months

From what I know, they were charged several thousand pounds per connection by Openreach, and didn't do my home because I'm a renter and therefore not really in a position to pony up months of pay to improve someone else's house.

MisterW
Superuser
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Re: Line speed degrading severely over the last few months

Try the FTTP on demand checker here https://www.amvia.co.uk/blog/fttp-on-demand and see what it says. 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

stpainter
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Re: Line speed degrading severely over the last few months

Seems like they don't know unless I talk to their sales team (which sounds like a no to me)

bmc
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Re: Line speed degrading severely over the last few months

@stpainter 

When was the FTTP installed? I'm wondering if there's some sort of "lock in" period where OR can't sell FTTP to any premise that wasn't part of the original group that paid for it.

 

Shown below is an 8 port CBT used in an underground chamber. Similar ones are used on overhead lines. Can you post an image of the box on the pole nearest you? If not, does it look similar to the one shown and are any ports free (each port is for one premise). On the picture shown there are 7 houses connected to this chamber so one free port).

DisPoint.jpg

 

Brian

stpainter
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Re: Line speed degrading severely over the last few months

Install was around 6 years ago (Oct 2018 I think)

Attached is the best photo I can get of the box on the pole, it looks a lot smaller than what you've shown, and the only cable coming out of it is the one going to my neighbour's house.

jab1
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Re: Line speed degrading severely over the last few months

That is not a CBT - can you see anything resembling one like that in @bmc 's photo in the area?

John
stpainter
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Re: Line speed degrading severely over the last few months

Too dark to see anything at the moment. I don't recall seeing anything like that anywhere along the road to be honest, but I'd need to wait until tomorrow to check.

jab1
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Re: Line speed degrading severely over the last few months

The CBTs would be closer to the properties - not along a road.

John