Network issues?

[#1]

Same here, seems quite random. Some pages wont load at all, some load everything apart from images etc it's pretty much unusable. Glad it's not just me so hopefully it's fixed soon. 

Changing router DNS is unlikely to do anything since there's no issues resolving IP addresses. There's a routing problem coming out of the BT network. Might not be Cloudflare unless it was the next hop. 

Tracing route to 193.67.161.214 over a maximum of 30 hops

1 7 ms 2 ms 2 ms 192.168.1.254
2 3 ms 2 ms 2 ms 172.16.15.118
3 * * * Request timed out.
4 14 ms 16 ms 16 ms 132.hiper04.sheff.dial.plus.net.uk [195.166.143.132]
5 49 ms 16 ms 14 ms peer7-et-3-1-4.telehouse.ukcore.bt.net [109.159.252.168]
6 15 ms 14 ms 14 ms ge2-1-0.br1.lnd18.alter.net [195.66.225.4]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.

[#2]

Same here. Traceroute to asr.com shown below. Currently totally unusable through a normal connection.

If you need access to a site that is not working, try the TOR browser which will bypass normal routing on the Plusnet/BT network. It's not the fastest experience, but at least it is giving me a reliable connection.

I guess a VPN might work also. 

user@device ~ % traceroute asr.com
traceroute to asr.com (192.241.197.23), 64 hops max, 40 byte packets
 1  192.168.1.1 (192.168.1.1)  1.328 ms  0.913 ms  0.663 ms
 2  251.core.plus.net (195.166.130.251)  13.526 ms  11.838 ms  11.767 ms
 3  217.32.25.148 (217.32.25.148)  13.226 ms  12.839 ms
    217.32.25.136 (217.32.25.136)  12.853 ms
 4  109.159.255.28 (109.159.255.28)  13.487 ms
    109.159.255.46 (109.159.255.46)  13.064 ms  12.965 ms
 5  core2-pos5-1.bletchley.ukcore.bt.net (194.74.16.217)  13.276 ms
    194.74.16.241 (194.74.16.241)  25.277 ms
    194.74.16.155 (194.74.16.155)  13.097 ms
 6  166-49-214-194.gia.bt.net (166.49.214.194)  13.198 ms  13.087 ms  12.837 ms
 7  ix-be-68.ecore1.ldn-london.as6453.net (195.219.83.104)  13.367 ms  12.821 ms  13.382 ms
 8  if-ae-65-2.tcore2.ldn-london.as6453.net (80.231.20.16)  145.852 ms  145.748 ms  145.364 ms
 9  if-bundle-67-2.qcore2.ldn-london.as6453.net (195.219.16.128)  145.263 ms  144.638 ms  145.075 ms
10  if-bundle-10-2.qcore2.nto-newyork.as6453.net (64.86.143.82)  145.053 ms  145.223 ms  145.936 ms
11  63.243.218.8 (63.243.218.8)  144.933 ms * *
12  * 63.243.218.17 (63.243.218.17)  146.200 ms  146.114 ms
13  66.198.101.135 (66.198.101.135)  144.913 ms  145.629 ms  145.001 ms
14  * * *
15  * * *
16  * * *
17  * * *
18  192.241.197.23 (192.241.197.23)  146.624 ms  145.238 ms *

[#3]

On my NON-Plusnet connection I get a completely different traceroute to asr.com -

$ mtr -c 10 -w -r asr.com

Start: 2025-02-22T22:08:03+0000
                                                      Loss%   Snt   Last   Avg  Best  Wrst
  1.|-- My_Home_Router                                 0.0%    10    0.2   0.2   0.2   0.2
  2.|-- My_ISPs_Gateway                                0.0%    10    5.7   5.7   5.5   5.8
  3.|-- My_ISPs_Router                                 0.0%    10    5.6   5.6   5.4   5.8
  4.|-- xe-0-5-3-3.a01.londen17.uk.bb.gin.ntt.net      0.0%    10    6.0   6.9   5.6  10.7
  5.|-- ae-3.r22.londen12.uk.bb.gin.ntt.net            0.0%    10    5.6   5.8   5.5   6.5
  6.|-- ae-0.r23.londen12.uk.bb.gin.ntt.net            0.0%    10    6.1   6.1   5.9   6.2
  7.|-- ae-13.r27.asbnva02.us.bb.gin.ntt.net           0.0%    10   81.6  81.6  81.5  81.9
  8.|-- ae-0.r26.asbnva02.us.bb.gin.ntt.net            0.0%    10   81.8  81.7  81.5  81.9
  9.|-- ae-6.r26.snjsca04.us.bb.gin.ntt.net            0.0%    10  139.5 139.7 139.5 139.8
 10.|-- ae-8.a04.snjsca04.us.bb.gin.ntt.net            0.0%    10  140.2 140.1 140.0 140.2
 11.|-- ae-0.digital-ocean.snjsca04.us.bb.gin.ntt.net  0.0%    10  142.3 139.7 139.2 142.3
 12.|--                                              100.0%    10    0.0   0.0   0.0   0.0
 13.|--                                              100.0%    10    0.0   0.0   0.0   0.0
 14.|--                                              100.0%    10    0.0   0.0   0.0   0.0
 15.|--                                              100.0%    10    0.0   0.0   0.0   0.0
 16.|-- 192.241.197.23                                 0.0%    10  140.7 140.9 140.7 141.4

[#4]

Literally made an account to say I have similar issues.

Trying to play FiveM tonight and its just constantly timing out and not connecting. Someone advised downloading ProtonVPN and apparently its working better through there... Ironically its taking over an hour to download as we speak.

Changing DNS servers isn't making any difference currently.

Discord has also had problems this evening with connecting and content taking ages to load.

Ironically doing a speedtest on fast.com still gets me 1Gbps.

The cloudflare speed test thing was around 2-3mbps though...

[#5]

Experiencing the same issues here... and not for the first time I might add

[#6]

That's because the issue lies with Cloudflare, its been reported but with it being the weekend it could be a while before its fixed.

[#7]

Similar problem here.

Upload/download speed test looks ok but...

Accessing websites is very slow this evening.

Some kind of DNS problem?

[#8]

Downdetector confirms many having an issue from this afternoon. As above it's only certain sites slow to load. Even though this is the Broadband forum I'm full fibre, and until now it's been reliable - none of the occasional PN DNS issues from before.

[#9]

Genuinely thought my Pi-Hole had completely broke (I was about to submit a return request for it), when I lost my connection, took my Pi-Hole out of the network and got back on-line.

Pi-Hole then switched on it's own internal DNS system called "Unbound" and I moved the entire network back onto it, and I've had no issues since, Pi-Hole saw there was DNS issues (when going through Cloudflare) and has been reported them since 3pm this afternoon.

Thanks for all the information everyone, really helped me when I couldn't find out what was going on.

[#10]

@juzzyp  somewhat off topic -

Have you seen Pi-hole in the last few days had a huge rewrite and update to version 6

- https://pi-hole.net/blog/2025/02/18/introducing-pi-hole-v6/#page-content 

It's probably worth doing an upgrade to get the latest version before fiddling with your setup on the old code.

.

[#11]

Thanks I'll check it out, how is everyone's connection, mine has gone patchy on a few smaller websites.

[#12]

It looks back to normal for me now

[#13]

You don't want 'Vlad The Impaler' to invade your Pi-Hole!

[#14]

Had a lot of issues over the last couple of days here too. Still having them, especially with Discord on Windows 11, I literally can’t load it without using a VPN at the moment.

[#15]

Have youn noted that light is now travelling faster than it used to?