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No Internet connection

perton
Newbie
Posts: 1
Registered: ‎31-05-2023

No Internet connection

‎31-05-2023 9:08 AM

Our broadband is not connecting to the internet this morning. Devices are connected to Plusnet but no internet. I have tried disconnecting and reconnecting the BT and PlusNet routers and switching them off and on. All lights except the broadband and internet lights on the Plusnet router are on. Any advice would be welcome.

community.plus.net
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Baldrick1
Moderator
Moderator
Posts: 12,509
Thanks: 5,705
Fixes: 430
Registered: ‎30-06-2016

Re: No Internet connection

‎31-05-2023 9:13 AM

@perton  Welcome to the Community forums.

Report a fault using the mobile bot here: https://www.plus.net/help/report-a-problem/broadband/#broadband

Moderator and Customer
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If it fixed it,  help others - select 'This Fixed My Problem'

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