Overnight outages 9th & 10th January

[#1]

Not a big problem at all, but I had about a 1hour outage in the early hours of Tuesday 9th January and perhaps a 20 minute outage in the early hours of Wednesday 10th January.

All was well this morning.

Perhaps connected, perhaps not, the upload and download speeds seem to have been a bit down (perhaps 20%) in recent weeks (wired tests).

No signs of trouble my end.

I can't find any sort of service status page for Plusnet.

"Down Detector" showed quite a peak for that time in the morning for the first outage so I don't think it was localised to my patch as most sensible people would be asleep.

[#2]

Openreach overnight maintenance?

[#3]

I did wonder if that was the cause.

If so at a fairly important point in the network to generate perhaps 100 Down Detector reports in the early hours.

[#4]

My connection dropped around 23:45 on 8th January and recovered about ten seconds before midnight

this was due to a botched handover of traffic to a different BT hostlink, to facilitate planned hostlink maintenance

[#5]

@Anonymous 

Very interesting.

Where did the "Planned Work" notice come from? 

[#6]

I had outage all night on the 9th morning and also since last evening until just now 7.30am on 12th January 2024. It justa came back now.

[#7]

I would guess that is from Zen's status pages.

https://status.zen.co.uk/broadband/

I think they are the only ISP which publishes BT wholesale planned work.

However, Zen now have their own network/back haul in hundreds of exchanges

https://www.ispreview.co.uk/index.php/2023/12/broadband-isp-zen-internet-complete-uk-exchange-rollou...

so I suspect they only publish BT work that impacts Zen customers.

[#8]

@RichardB I may be wrong, but I believe that is Zen's presentation of the BT/Openreach faults/maintenance schedule - i.e. it covers the whole OR network.