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PTR record for my Static IP

wonforty
Newbie
Posts: 3
Registered: ‎03-09-2024

PTR record for my Static IP

Hi there, I'd like to request to add a PTR record for my static IP, how do I go about this please?

Thanks.

5 REPLIES 5
MisterW
Superuser
Superuser
Posts: 16,108
Thanks: 6,108
Fixes: 439
Registered: ‎30-07-2007

Re: PTR record for my Static IP

@wonforty you post here and one of the staff members will pick it up and request the details either via a 'ticket' or PM

There are 3 options for a PTR (rDNS) record

1) the default <accountname>.plus.com

2) <ip address>.plus.com

3) if you have a domain , then it can be set to match a forward 'A' record pointing to the static IP

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

wonforty
Newbie
Posts: 3
Registered: ‎03-09-2024

Re: PTR record for my Static IP

Great, thanks. I'll await a staff response. 

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,924
Thanks: 862
Fixes: 223
Registered: ‎27-04-2007

Re: PTR record for my Static IP

Hi @wonforty I've just sent over a PM to you. 


Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
darkstorm1308
Newbie
Posts: 1
Registered: ‎17-09-2024

Re: PTR record for my Static IP

@adamwalker I would also like to do the same.  Unfortunately I called through on the help line and was told it was not possible to setup a rDNS other than the default.  I'm hoping you can assist me please?

 

Also, apologies for jumping on someone else's thread, but my request is exactly the same and didn't seem to warrant a new thread.

wonforty
Newbie
Posts: 3
Registered: ‎03-09-2024

Re: PTR record for my Static IP

Just an update for anyone interested, my request was fulfilled and Plusnet sorted out the requested rDNS for me no problem.