PTR record for my Static IP
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PTR record for my Static IP
03-09-2024 10:44 AM
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Hi there, I'd like to request to add a PTR record for my static IP, how do I go about this please?
Thanks.
Re: PTR record for my Static IP
03-09-2024 10:58 AM
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@wonforty you post here and one of the staff members will pick it up and request the details either via a 'ticket' or PM
There are 3 options for a PTR (rDNS) record
1) the default <accountname>.plus.com
2) <ip address>.plus.com
3) if you have a domain , then it can be set to match a forward 'A' record pointing to the static IP
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: PTR record for my Static IP
03-09-2024 11:33 AM
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Great, thanks. I'll await a staff response.
Re: PTR record for my Static IP
05-09-2024 11:32 AM
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Hi @wonforty I've just sent over a PM to you.
Adam
Re: PTR record for my Static IP
17-09-2024 12:36 PM - edited 17-09-2024 12:42 PM
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@adamwalker I would also like to do the same. Unfortunately I called through on the help line and was told it was not possible to setup a rDNS other than the default. I'm hoping you can assist me please?
Also, apologies for jumping on someone else's thread, but my request is exactly the same and didn't seem to warrant a new thread.
Re: PTR record for my Static IP
24-09-2024 9:13 AM
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Just an update for anyone interested, my request was fulfilled and Plusnet sorted out the requested rDNS for me no problem.
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