Plusnet 2 WiFi keeps dropping out
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Plusnet 2 WiFi keeps dropping out
08-07-2023 10:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Fixed! Go to the fix.
Re: Plusnet 2 WiFi keeps dropping out
09-07-2023 7:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@steve55cox A bit more detail would help. Do you mean you lose internet connectivity?
Re: Plusnet 2 WiFi keeps dropping out
09-07-2023 7:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have restarted the router which is only about 5 weeks old and reset the I pad and reset the network connection
Re: Plusnet 2 WiFi keeps dropping out
09-07-2023 7:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Do you have a desktop/laptop? - this sounds to me from the limited information to be a external network issue, and iPads are not the best kit to get the required data from.
Re: Plusnet 2 WiFi keeps dropping out
09-07-2023 7:19 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Plusnet 2 WiFi keeps dropping out
09-07-2023 7:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK. So does the same issue occur on the laptop? By external issue, I mean a possible fault in the BT/OR network.
Re: Plusnet 2 WiFi keeps dropping out
09-07-2023 7:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The blue light on the router remains constant so I assume it’s not losing the broadband signal ?
Re: Plusnet 2 WiFi keeps dropping out
09-07-2023 7:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK. I'll not comment further until you have tried the laptop, except to ask: do you move around much with the iPad?
Re: Plusnet 2 WiFi keeps dropping out
09-07-2023 7:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Plusnet 2 WiFi keeps dropping out
09-07-2023 7:42 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks. A comparison with the laptops behaviour would be useful.Does the iPad default to 4G/5G when you 'lose' the Wi-Fi signal?
Re: Plusnet 2 WiFi keeps dropping out
09-07-2023 7:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
John, my iPad does have a sim so just cuts out as soon as the wi fi signal disappears. I rarely use the lap top so will have to fire it up and wait for it to update before checking. Steve
Re: Plusnet 2 WiFi keeps dropping out
09-07-2023 7:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Does not have a sim
Re: Plusnet 2 WiFi keeps dropping out
09-07-2023 7:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Steve - do you mean the 'iPad doesn't have a data SIM'?
Re: Plusnet 2 WiFi keeps dropping out
09-07-2023 7:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As far as I know it doesn’t have a sim of any kind. I haven’t installed one and I can’t see anywhere to fit one.
Re: Plusnet 2 WiFi keeps dropping out
09-07-2023 7:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
FYI, all iPads, AFAIK, have a SIM slot on the side, but if you have never put one in, you probably haven't noticed it - they are identified by a 'pinhole' into which you push a small pointed object.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Plusnet 2 WiFi keeps dropping out