Plusnet HELP bot does not recognize my number?
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Re: Plusnet HELP bot does not recognize my number?
23-04-2024 7:55 PM - edited 23-04-2024 7:57 PM
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On my account, yes. The 'phone number' field, on the other hand, isn't! It's the old number before I moved house and to FTTP about 3 years ago i.e the last 'real' landline number
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet HELP bot does not recognize my number?
23-04-2024 8:00 PM
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Re: Plusnet HELP bot does not recognize my number?
23-04-2024 8:29 PM
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I guessed you were, but I thought I'd answer anyway..
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet HELP bot does not recognize my number?
24-04-2024 9:33 AM
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I just checked and both mobile and phone number fields are filled in with the same number (my mobile number).
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