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Plusnet SMTP server Blacklisted

knowdice
Rising Star
Posts: 386
Thanks: 23
Registered: ‎25-04-2008

Plusnet SMTP server Blacklisted

Hi,

Can somebody at Plusnet get the Plusnet SMTP server un-blacklisted as below:

 

Diagnostic-Code: smtp; 550-Rejected because 212.159.14.20 is blacklisted. Contact abuse@hostpoint.ch

This IP is blocked due to several reasons. To get unblocked, you should contact abusix: https://lookup.abusix.com/

 

Kind regards

Martin Schlatter

Abuse Desk Specialist

Hostpoint Abuse Team <abuse@hostpoint.ch>

 

3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,645
Thanks: 10,230
Fixes: 1,607
Registered: ‎21-04-2017

Re: Plusnet SMTP server Blacklisted

There's probably more going on here than meets the eye otherwise we'd likely be seeing masses of people not able to send mail. Do you get a bounceback which begins with "This is an automatically generated Delivery Status Notification"?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
knowdice
Rising Star
Posts: 386
Thanks: 23
Registered: ‎25-04-2008

Re: Plusnet SMTP server Blacklisted

This was to a Swiss email address and checking on https://lookup.abusix.com/ it showed 212.159.14.20 as blacklisted.

 

Checking using on abusix.com now:

 

IP 212.159.14.20 is listed.

This means that action needs to be taken to resolve the issue! Don’t worry, Abusix is here to help.

 

But emails are no longer bouncing...😀

Maybe not many ISPs use Abusix...

 

 

 

 

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,645
Thanks: 10,230
Fixes: 1,607
Registered: ‎21-04-2017

Re: Plusnet SMTP server Blacklisted

Ah fair enough. No worries, glad that all seems to be well now. Smiley

Let me know if there's anything else you'd need help with.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet