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Problem connecting to Mychart

Champnet
Aspiring Hero
Posts: 2,929
Thanks: 1,102
Fixes: 15
Registered: ‎25-07-2007

Re: Problem connecting to Mychart

@Penny  It's a simple entry in the .htaccess file :

#### Redirect to https ####
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

 

outcast
Grafter
Posts: 44
Thanks: 20
Registered: Saturday

Re: Problem connecting to Mychart

Just out of interest I've been playing with this on four different browsers, trying  http, https, and without prefix

and I've being seeing completely random results,  where one minute that site times out, and next it works as expected.

I'm wondering whether that site has some sort of sessions limit, causing apparently random chances of it working ?

 

I did see a pattern where my older (than v128) Firefox browsers had the most trouble, and had wondered whether I was seeing the first signs of  Mozilla expiring 'root certificates' due in March 2025, having previously been getting browser pop-up warnings to upgrade before 14th January 2025 (i.e. yesterday) otherwise there might be browsing problems.

 

FWIW,  every time I've prefixed the URL with http  it has always correctly redirected to https.

.

Townman
Superuser
Superuser
Posts: 24,221
Thanks: 10,337
Fixes: 177
Registered: ‎22-08-2007

Re: Problem connecting to Mychart

“and I've being seeing completely random results, where one minute that site times out, and next it works as expected”

There’s the possibility that this is a multi instance service and not all instances are configured identically. Seen such before - the response all depends on which service instance the load balancer points the initial request to.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.