Question about low Upload speeds

[#1]

stupid question time:

with our Unlimited Fibre package (using part-fibre technology) our estimated  upload speed is 1.5 Mbps.

our usual upload speed is 1.2 - 1.5Mbps

according to BTW, our Upstream Line Rate should be between 4(High A+B) & 2.5 - 2.1 (Low A + B) ...

why is there such a difference? and is there any way of increasing it?

thanks

John

[#2]

Can you post the router line stats please. There could be a fault.

[#3]

Product name Plusnet Hub Two
Serial number 2243117508
Firmware version v0.10.00.04201-PN (Thu Apr 20 16:54:19 2023)
Board version R01
GUI version 1.9 16_08_2022
DSL uptime 56 days 10 Hours 40 Mins 13 Secs
Data rate 1.3 Mbps / 17.0 Mbps
Maximum Data rate 1.5 Mbps / 17.5 Mbps
Noise margin 6.5/6.4
Line attenuation 17.2/28.9
Signal attenuation 15.3/30.4
VLAN id 101
Upstream error control Off
Downstream error control Off
Data sent / received 2.1 GB Uploaded / 2.1 GB Downloaded
Broadband username
2.4 GHz wireless network name PLUSNET-8FC955
2.4 GHz wireless channel Smart (Channel6)
5 GHz wireless network name PLUSNET-8FC955
5 GHz wireless channel Smart (Channel36)
Wireless Security WPA2 (Recommanded)
Wireless mode Mode 1
Firewall On
MAC address 4C:22:F3:6A:95:83
Software variant -
Boot loader 0.1.7-PN (Thu Nov 30 09:45:22 2017)

[#4]

Are you still using Powerline adapters as discussed two years ago? See https://community.plus.net/t5/Broadband/Broadband-speeds-oddities-between-current-and-upgrade/m-p/19...

[#5]

we are indeed using the same powerline adapters.

[#6]

Did you ever conclude if they did or do not interfere  with the performance of your VDSL service?

At just 1km from the green box, the figures are grim, though the DS is markedly better than the guidelines.

Worth raising a fault report to see if the US can be brough closer to the estimates, but there are never any commitments of US performance.