cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Return Router

FIXED
Hg91
Newbie
Posts: 2
Registered: ‎29-10-2021

Return Router

‎29-10-2021 9:36 AM

Plusnet have sent me two routers. How do I return one of them?
Message 1 of 4
(1,532 Views)
0 Thanks
3 REPLIES 3
Baldrick1
Moderator
Moderator
Posts: 12,510
Thanks: 5,705
Fixes: 430
Registered: ‎30-06-2016

Re: Return Router

Fix

‎29-10-2021 10:30 AM

@Hg91 

Personally I would keep it as a spare but the proper procedure is here:

https://www.plus.net/help/broadband/returns/

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Message 2 of 4
(1,523 Views)
Hg91
Newbie
Posts: 2
Registered: ‎29-10-2021

Re: Return Router

‎29-10-2021 10:36 AM

Thanks

Message 3 of 4
(1,520 Views)
0 Thanks
LaurenB
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,577
Fixes: 131
Registered: ‎07-12-2017

Re: Return Router

‎29-10-2021 1:27 PM

Hiya @Hg91, I'm sorry you have received 2 routers. Please follow the link provided by @Baldrick1 for further help on returning a router back to us.

 

Just get back to us should you need any further support.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
Message 4 of 4
(1,505 Views)
0 Thanks