Slow internet

[#1]

Why on most evenings my internet speed goes from over 50mbps to about 17mbps not happy when I’m paying for over 50mbps

[#2]

Moderators Note

This topic has been moved from ADSL Broadband to Fibre

[#3]

https://checkmybroadbandspeed.online/broadband-contention-ratio/

[#4]

@Gel @The information in your link is outdated and not relevant to FTTC connections. If the OP has consistent slowdowns at peak times which is unusual on FTTC a possible cause is congestion in the backhaul at the exchange known as a hot VLAN. The problem is Openreach will never admit it without a lot of pressure from Plusnet.

@Sug12340  What are you speeds like early in the day and what are your router sync speeds, from the diagnostics page on your Hub or whatever router you are using?

[#5]

Hi there,

I'm really sorry to see you're having speed issues.

If you can PM me your account username, I'll be happy to take a look at that for you.