Slow speeds on some sites
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Slow speeds on some sites
29-05-2022 9:08 AM
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Just recently in the last 4 weeks, I’ve been experiencing some websites loading extremely slowly. This happens on both my phone and MacBook. I’ve tested switching off the WiFi and onto 4g and the sites load quickly and are responsive.
I have a mesh network Tenda Mw3 (been using it for two years and no issues) I thought it might be this so switched it off and went back to my BThomehub wireless connection (I ditched the plusnet router about two years ago because it was next to useless!).
I’m starting to wonder if it could be interference. The only changes I can think is that the Xbox X has been moved into that room and we’ve bought a new OLed tv.
Anyone got any suggestions?
Is the new Plusnet router any good? I’m just wondering if I should ask for a new router and test that.
Re: Slow speeds on some sites
29-05-2022 9:18 AM
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Which websites? Loading slowly - you mean they take a long time to come up, or actually take a while to fully load?
Re: Slow speeds on some sites
29-05-2022 10:18 AM
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Re: Slow speeds on some sites
29-05-2022 10:22 AM
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Try doing a traceroute to the affected site - it could be a routing issue.
Re: Slow speeds on some sites
29-05-2022 10:29 AM
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What web browser are you using? Safari or something else? If you're using Safari, then have you tried an alternative like Chrome or Firefox?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Slow speeds on some sites
29-05-2022 12:42 PM
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Moderators Note
This topic has been moved from old Fibre board.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
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