cancel
Showing results for 
Search instead for 
Did you mean: 

Slow speeds

adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Slow speeds

Let's get an engineer visit arranged, thank you for troubleshooting your connection though @Jasper Smiley 

Can you please pop a note onto the open fault ticket advising when you'd be free for a visit for the remainder of this week, and next week. Smiley 

Give me a nudge on here once you've done that, I'll get it arranged. 

 Adam
 Plusnet Help Team - Leeds
jasper
Dabbler
Posts: 11
Registered: ‎06-06-2016

Re: Slow speeds

Thank you Adam
I have added available am and pm slots for this and next week.
As mentioned yesterday, network uptime is now showing 7 hours 4 minutes and system uptime is now 23 hours 45 minutes.
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Slow speeds

Hi there @Jasper I've just made a booking for you and have replied back to the ticket with details to confirm.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team