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Speed reset please

FIXED
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,718
Thanks: 664
Fixes: 113
Registered: ‎27-11-2020

Re: Speed reset please

Fingers crossed but if it does, just tag me and I will look into it for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
Feek
Hooked
Posts: 9
Registered: ‎16-10-2023

Re: Speed reset please

@willcutforth @MatthewWheeler 

Hi chaps,

It's been over two weeks since the Openreach tech came, are you able to confirm the learning process is complete on my line now please?

This is my current connected speed - It's settled at 78,905 Kbps which I think is the fastest I've ever seen it.

This was definitely worth doing, thank you.

 

speed.png

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,062
Thanks: 1,639
Fixes: 496
Registered: ‎01-01-2012

Re: Speed reset please

Hi @Feek 

It looks to be out of it's training period now and your current profile is "0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off" which is as good as it can get

 

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team