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Still no broadband service

fatimet
Dabbler
Posts: 20
Thanks: 3
Registered: ‎08-09-2022

Still no broadband service

I received my activation text following a hold at BT. Day 3 of my activation and still no broadband service. I am losing hope now. Unbelievable!
6 REPLIES 6
fatimet
Dabbler
Posts: 20
Thanks: 3
Registered: ‎08-09-2022

Re: Still no broadband service

I now have a blue light and still no connection
Sselby123
Grafter
Posts: 42
Thanks: 8
Registered: ‎02-01-2022

Re: Still no broadband service

Big outage at the moment unfortunately
fatimet
Dabbler
Posts: 20
Thanks: 3
Registered: ‎08-09-2022

Re: Still no broadband service

I can't even get help by the text channel. Plusnet doesn't recognise the phone number it gave me.
Sselby123
Grafter
Posts: 42
Thanks: 8
Registered: ‎02-01-2022

Re: Still no broadband service

Keep trying, they are under pressure at the moment. Internet services are beginning to come back on.
fatimet
Dabbler
Posts: 20
Thanks: 3
Registered: ‎08-09-2022

Re: Still no broadband service

Thank you.
Baldrick1
Moderator
Moderator
Posts: 12,423
Thanks: 5,595
Fixes: 430
Registered: ‎30-06-2016

Re: Still no broadband service

Locked in favour of https://community.plus.net/t5/Broadband/New-customer-no-service/m-p/1887816#M350668

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