Technicolor Software
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Technicolor Software
25-11-2014 1:18 PM
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Is this the usual story of 'if it ain't broke' or is there a recommended firmware upgrade ?
Re: Technicolor Software
25-11-2014 1:23 PM
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Whether you would see improved stability depends on your connection
This is the source of the upgrade information http://products.plus-payh.co.uk/firmware/
Re: Technicolor Software
25-11-2014 1:28 PM
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Mine doesn't have a USB port so none of the 10x versions are compatible. No problem as I'm not having any. Just wondered
![Smiley Smiley](/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif)
Re: Technicolor Software
25-11-2014 1:29 PM
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![Huh Huh](/html/@3681646702FDFD32BCA97E2E5F1BDDD5/images/emoticons/huh.gif)
Re: Technicolor Software
25-11-2014 1:46 PM
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The download page has a link to instructions (plus the upgrade tool and various firmware versions).
The instructions are for a different model, and say don't use them for TG582n, but do helpfully have a link to TG582n.
Which takes me back to the download page......
![Huh Huh](/html/@3681646702FDFD32BCA97E2E5F1BDDD5/images/emoticons/huh.gif)
Or am I missing something?
![Embarrassed Embarrassed](/html/@39CAA4D3C5337609D22BCCF670FC8D42/images/emoticons/embarrassed.gif)
Re: Technicolor Software
25-11-2014 1:52 PM
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From the How to use bit
Quote Thomson 585v7/585v8 firmware flashing utility ~ Windows 7 users, use the version here instead.
Windows 8 users - sorry no update tool is currently available for this operating system.
However some users report the Windows 7 version works in Windows 7 compatibility mode.
Note: These update tools can also be used to update the firmware on the TG582n. However the firmware mentioned below is NOT for that router - see here for TG582n firmware.
Quote Before you start
Download a copy of the flashing utility and unpack it to a location on your hard drive. You'll also need to download a copy of the firmware you're wanting to upgrade/downgrade to.
You use the flashing utility but when it asks about the firmware you point it to the correct firmware you had previously downloaded
Re: Technicolor Software
25-11-2014 1:54 PM
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Re: Technicolor Software
25-11-2014 1:58 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Technicolor Software
25-11-2014 2:02 PM
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Quote from: Kremmen Thanks
Mine doesn't have a USB port so none of the 10x versions are compatible. No problem as I'm not having any. Just wondered
Yes there is, it's 10.2.2.B
Re: Technicolor Software
25-11-2014 2:09 PM
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![Cool Cool](/html/@C99FFF55540079D701B20BB503070F3D/images/emoticons/cool.gif)
Having problems with a new use - laptop connecting via a high-security encryption VPN to a remote location
![Lips_are_sealed Lips_are_sealed](/html/@224925D1C96C8C96E0F5D995F4200B15/images/emoticons/lipsrsealed.gif)
Want to try the latest firmware in case it improves things, I have a suspicion that the old 8.4.4J firmware may have a memory leak or similar that the new traffic is aggravating.
Re: Technicolor Software
25-11-2014 2:10 PM
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Re: Technicolor Software
25-11-2014 2:46 PM
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I then found that logging in via a browser also became intermittent/slow which led me to reboot. Done that more than once recently after similar symptoms.
Re: Technicolor Software
25-11-2014 3:05 PM
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Re: Technicolor Software
25-11-2014 5:35 PM
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![Wink Wink](/html/@0FA1396AC0773F33E2DC472BB4F75D3C/images/emoticons/wink.gif)
Firmware updated now, so we'll see how it goes. Fingers crossed.
Sad to note that the automated process of backing up and restoring the configuration didn't work, so I had (as I half-expected) to make some quick changes after the process completed.
Re: Technicolor Software
25-11-2014 5:44 PM
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