Leave it turned off, that will not affect the broadband. Having it go off & on would potentially have an affect.
Can i "pause" my contract for the duration of works?
I dont think so.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
COTs is the place to go to if you want to find out anything to do with your contract in respect of leaving, renewing or simply enquiring about early termination charges (ETCs). They have their own number and tend to answer quicker than the general customer service number.
Direct dial numbers
0800 013 2632 or 0800 079 1133(from within the UK)
+44 330 123 9197 (from abroad)
Available...
8am - 8pm Monday to Friday
9am - 7pm Saturday
9am - 6pm Sunday
Even it the answer is indeed "No!" you might wish to enquire about having outbound calls blocked whilst you are away.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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@Grum01 The answer to "Can i "pause" my contract for the duration of works?" Unfortunately is no, however I can block outbound calls if that is something you would like?
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