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URGENT- Is there an out of hours plusnet nr I can call?

Krissyu
Newbie
Posts: 1
Registered: ‎10-09-2021

URGENT- Is there an out of hours plusnet nr I can call?

So my hub one router has gone orange. I can’t access any wi-fi now, literally just in the middle of watching a film on Amazon Prime. Does anyone have a nr I can call as plusnet website is only showing c/s which shut at 5pm.
2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 29,725
Thanks: 6,593
Fixes: 1,485
Registered: ‎11-01-2008

Re: URGENT- Is there an out of hours plusnet nr I can call?

Call centre shuts at 8pm, opens tomorrow at 8am iirc
Customer / Moderator
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LaurenB
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,577
Fixes: 131
Registered: ‎07-12-2017

Re: URGENT- Is there an out of hours plusnet nr I can call?

Hiya @Krissyu, I am sorry for the issues faced with your service. It looks like you came back online Saturday afternoon and I'm really sorry for the inconvenience caused.

 

Should you have any further issues at all, please do not hesitate to get back in touch.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team