VERY SLOW INTERNET SPEED !!!!

[#1]

Well, I did respond to the ticket but they sent me the same message and I believe is the bot who answered. Someone will be at the property they just have to let me know the date and the hour.

[#2]

[#3]

[#4]

Your last couple of Hub Manager shots do not make sense - post #17 shows a network up time of 2 days 5 hours, and yet post #18, a minute later shows 1 day 23 hours - not possible!!!

As asked previously, can you attach a current copy of your Event Log, please?

Also, to arrange an engineer you will have to call PN on 0330 123 9123. Note engineer slots are 0800-1300 or 1300-1800, you cannot  specify a tighter slot than that.

[#5 · Accepted solution]

Hiya @saidalinneagoe, 

I have picked up your fault and book an appointment for you. The details are confirmed here. 

Please get back in touch if you need anything else in the meantime.