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What is the Service ID
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What is the Service ID
25-09-2010 12:50 PM
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To do a BT speedtest I need the Service ID of plusnet as well as my telephone number. What is this information and where can I get it? I have done a search for "Service ID" here but got nothing useful.
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Re: What is the Service ID
25-09-2010 12:52 PM
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Just the telephone number is required the Service ID is an option.
Re: What is the Service ID
25-09-2010 1:04 PM
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For some people the ID is needed.
Message 3 of 8
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Re: What is the Service ID
25-09-2010 1:12 PM
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Only if they have SDSL and I'm not sure if BT Speedtester will work with SDSL lines.
Message 4 of 8
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Re: What is the Service ID
25-09-2010 1:18 PM
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Thats not what the speed tester says itself, at one stage it was insistent that I provide an ID as well as a telephone number and told me that I should get this from my ISP, and I have ADSL2+
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Re: What is the Service ID
25-09-2010 1:25 PM
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The test page states
I do know my Service ID as it stated in the ticket when I was upgraded from fixed speed ADSL to 21CN WBC as part of the original trial.
Quote Please enter your Telephone Number (e.g. 01234123456) Or Service ID Or Both , below then click on "Go" to start the performance test.
I do know my Service ID as it stated in the ticket when I was upgraded from fixed speed ADSL to 21CN WBC as part of the original trial.
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Re: What is the Service ID
25-09-2010 1:32 PM
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Yes, but *sometimes* for *some people* after you enter your telephone number only, it displays an error message saying you need both, I know this because I have had just such an error message.
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Re: What is the Service ID
25-09-2010 1:37 PM
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If it a new telephone number the system probably will as it use the telephone number to look up the Service ID. If it's a new line the database probably will not be up to date.
Message 8 of 8
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