connecting a router to a router
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connecting a router to a router
16-03-2023 2:55 PM
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Hi
I've just been given a new smart hub 2 router to replace the old one. I have a Netgear switch connected to the smart hub via an ethernet cable. This played nicely with the old router but comes up with an error this time
" ethernet doesn't have a valid IP configuration"
The manager on the smart hub shows that the switch is connected. ( Netgear GS608 v2)
can anyone help as the operative on the help number on Plusnet says they are not qualified to help.....
thanks
Darryl
Re: connecting a router to a router
16-03-2023 3:07 PM
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"What exactly is reporting the error ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: connecting a router to a router
16-03-2023 3:11 PM
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Re: connecting a router to a router
16-03-2023 3:51 PM - edited 16-03-2023 3:52 PM
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OK, so the pc isn't getting an IP address via DHCP.
The pc is ( I assume ) connected to the gs308 ? Which is connected to a LAN port on the smart hub ?
Did the pc and switch remain connected whilst the router was swapped ?
If so have you tried either
Disconnecting and reconnecting the pc from the switch
Or
From a cmd window , ipconfig /release followed by ipconfig /renew
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Re: connecting a router to a router
16-03-2023 4:16 PM
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yes tried switching everything off pulling all plugs out and reassembling.
its a GS 608 v2 a bit old I know. but it was working.
ipconfig / release says no ip is associated with this network
ipconfig /renew just hangs
Re: connecting a router to a router
16-03-2023 4:22 PM
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Does the laptop get an ip address if connected directly to the smart hub ?
Is everything else connected to the gs308 working OK?
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Re: connecting a router to a router
16-03-2023 7:13 PM
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Finally got it resolved. Changed the socket from the WAN to a LAN and all OK
thanks everyone
Re: connecting a router to a router
16-03-2023 8:02 PM - edited 16-03-2023 8:04 PM
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I thought id checked that earlier
The pc is ( I assume ) connected to the gs308 ? Which is connected to a LAN port on the smart hub ?
the WAN port is only for connecting to either a vdsl modem or an FTTP ONT
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