outage 15/01/2024

[#1]

@jab1, I think CJ99 means that they couldn't get through to Plusnet help on the phone, so they created a ticket online - as suggested.

I'm not sure creating a new topic in the fora helps if the problem requires staff involvement.

[#2]

@corringham Fair enough, but we don't know the specifics of their issue - maybe, just maybe, posting brief details on here could get a faster response than you get via the 'ticket' system these days/

[#3]

Looks like it's happening again, just had my internet drop out, changed DNS to Google, all working again.

[#4]

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@corringham wrote:

Usually a Mod moves topics around to the most appropriate forum. Strangely in this case they haven't. It took me a while to find any info.

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I did notice one other thread on this subject which I locked with a link to https://community.plus.net/t5/Full-Fibre/DNS-down-set-your-DNS-servers-manually/m-p/1953128#M23190

I have also locked this thread.