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we can't get fibre yet so how can we increase our (0.8Mbs) Upload speed?

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handfordjeffes
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we can't get fibre yet so how can we increase our (0.8Mbs) Upload speed?

We are still on cable and get 20mbs download but only 0.8 upload is there anything we can do to increase this?

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jab1
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Re: we can't get fibre yet so how can we increase our (0.8Mbs) Upload speed?

Fix

@handfordjeffes Bit of a blunt question, but posting a screenshot of the result from here: BT Broadband , obscuring you phone number, may help us to make suggestions.

John
MisterW
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Re: we can't get fibre yet so how can we increase our (0.8Mbs) Upload speed?

@handfordjeffes  if all that's available is normal broadband (ADSL2) then there's not much that can be done to improve it. It MIGHT be able to be improved to 1Mb IF interleaving is currently enabled and can be disabled on the upstream.

If you'd like to post the results from the BTw availability checker https://www.broadbandchecker.btwholesale.com/#/ADSL (redacting any address or phone number details as this is a public forum) then we'd be able to advise if anything else is available

edit:John beat me to it

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

handfordjeffes
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Re: we can't get fibre yet so how can we increase our (0.8Mbs) Upload speed?

here you go 

 

handfordjeffes
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Re: we can't get fibre yet so how can we increase our (0.8Mbs) Upload speed?

looking at the results it appears at most we can only get 1.5mb/s so we won't see a great improvement until fibre reaches us

MisterW
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Re: we can't get fibre yet so how can we increase our (0.8Mbs) Upload speed?

I'm afraid you cant even get 1.5, that's only available for Annex M which Plusnet ( and most other ISPSs ) dont supply. The theoretical maximum for ADSL2+ is 1.3Mb. According to the availability checker it says your Observed speeds are 23.9 down and 1.1 up. Do those agree with the stats from your router ?

To be getting the download speed you are, you must be very close to the exchange. I suspect you may be on an EO (Exchange only) line i.e not through a local cabinet, which would explain the lack availablity of FTTC (Fibre to the cabinet) , since you dont have one!

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
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Re: we can't get fibre yet so how can we increase our (0.8Mbs) Upload speed?

Out of interest, @handfordjeffes - What exchange are you on? And how close are you to it?

John
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Re: we can't get fibre yet so how can we increase our (0.8Mbs) Upload speed?

@handfordjeffes 

Although you didn't include it, at the very top of the resuts window next to you phone number will be a note of the

connection you're on - either Exchange Only or Cabinet XX.

 

Have you checked to see if any Alternative suppliers are active in your area.

 

Brian

handfordjeffes
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Re: we can't get fibre yet so how can we increase our (0.8Mbs) Upload speed?

about 100m away

jab1
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Re: we can't get fibre yet so how can we increase our (0.8Mbs) Upload speed?

OK, so quite possibly an EO line, then.

John
bmc
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Re: we can't get fibre yet so how can we increase our (0.8Mbs) Upload speed?

@handfordjeffes 

You can check if OR have any plans for you here

https://www.openreach.com/

 

You can also check for other networks here. Note this only shows active suppliers, not those in Build or Planning.

https://checker.ofcom.org.uk/

 

Brian

Baldrick1
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Re: we can't get fibre yet so how can we increase our (0.8Mbs) Upload speed?

@handfordjeffes 

Have you considered/investigated using mobile data, it's not very expensive these days?

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