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Should I move to a lower package?

FIXED
mothershiphq
Newbie
Posts: 4
Registered: ‎23-09-2022

Should I move to a lower package?

My business broadband package is up to 76Mb, but my speeds are around 16Mb due to distance from exchange. 

Would it make sense for me to move to a cheaper package as I can't take full advantage of the speeds I am paying for?

8 REPLIES 8
pjmarsh
Superuser
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Re: Should I move to a lower package?

If it's a Business package you need, then I seem to remember they are all based on the 80/20 offering.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

bmc
Hero
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Re: Should I move to a lower package?

@mothershiphq 

Have you looked lately at the following. It gives an idea of what speeds are currently available to you. WBC FTTP in the left hand column would be nice.

https://www.broadbandchecker.btwholesale.com/#/ADSL

 

Brian

mothershiphq
Newbie
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Registered: ‎23-09-2022

Re: Should I move to a lower package?

See attached

MisterW
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Re: Should I move to a lower package?

Fix

@mothershiphq  as @pjmarsh says , there is only one Business FTTC product, that is the up to 80/20.

From your attachement, downgrading to ADSL isnt really an option, the speed estimate is dire! and FTTP isn't an option (unless you've got very deep pockets for the install costs of FTTP On Demand)

edit: although the fact that your exchange is FTTP priority MIGHT indicate that Openreach are likely to be installing FTTP in the near future. I'd suggest checking the availability checker at regular intervals to see if WBC FTTP (Full Fibre) becomes available

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

mothershiphq
Newbie
Posts: 4
Registered: ‎23-09-2022

Re: Should I move to a lower package?

Makes sense. Thanks for your help!

bmc
Hero
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Registered: ‎28-02-2017

Re: Should I move to a lower package?

@mothershiphq 

You can check here to see if OpenReach have any plans for your area.

https://www.openreach.com/

 

As a side note, I believe PlusNet do not currently offer FTTP on Business accounts though who knows what happens in the future.

 

Brian

MisterW
Superuser
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Re: Should I move to a lower package?

As a side note, I believe PlusNet do not currently offer FTTP on Business accounts 

@bmc thanks, I'd forgotten that...

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Mav
Moderator
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Re: Should I move to a lower package?

Moderator's note(s):

Thread moved from Broadband to Business.

Forum Moderator and Customer
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