Yes you're quite right, they don't know anything and there is no actual cease date yet.
I had one sales person pushing me to move one of my last accounts to BT. but as it happens it's a residential address, and it's paying out of contract (£59) for FTTC!
So I was grateful for the call and said I'd just move it to full-fibre with residential. He was not happy :shrug:
He did tell me they have been told to up the ante because they still have 12,000 people not moved away, so they are attacking that list.
His manager told him they were stopping everything at the end of the month. Yeah right. I don't think so.
I have a couple of other coffee shops who are in Fibre Priority areas, where it is not possible to move the existing FTTC to another provider (including BT or EE!), and so I have placed FTTP orders with my new supplier. These orders have been dragging on for 2 months now, one waiting for a wayleave grant from a neighbouring property, and not getting anywhere, and the other waiting for the council to allow roadworks to clear a duct blockage.
Given that Openreach will not allow copper orders or migrations at these premises, there is no way of moving from plusnet at all. So they must keep this in mind when trying to get rid of customers.
I am finding that if you explain to the BT sales people that you have move aways in progress but they are delayed with Openreach, they are fine with that and suddenly stop trying to scare you about being cut off.
