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Community Update - Changes are coming!

chillypenguin
Grafter
Posts: 4,729
Registered: ‎04-04-2007

Re: Community Update - Changes are coming!

Quote from: Chris
What’s changing?
There’ll be a number of things but to name just a few:
...

  • We’ll be removing the need to be a Plusnet customer to post on our Community – it will be open to all

...

It will be interesting to see how this will change the forums. Will non PlusNet customers be interested in joining the forums, and what will their motives be.
Oldjim
Resting Legend
Posts: 38,460
Thanks: 741
Fixes: 63
Registered: ‎15-06-2007

Re: Community Update - Changes are coming!

I can think of a few over at TBB who would jump at the chance to create absolute havoc
jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: Community Update - Changes are coming!

Quote from: billnotben
Quote from: Chris
All pages will be optimised for mobile

Not another site going west.
Plusnet will just become another one to avoid on the PC.

Don't worry - some of the testers (me for one) don't even possess such a device and while it is a bit different to what we have now it is fine on a PC.
It's not optimised for mobile such that on a real PC it's trashed - it adapts according to the device.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
billnotben
Community Veteran
Posts: 7,704
Thanks: 2,176
Fixes: 2
Registered: ‎23-09-2010

Re: Community Update - Changes are coming!

Then why not say it's optimised for a range of formats?
Instead of the more than suggestion of low res devices.
chillypenguin
Grafter
Posts: 4,729
Registered: ‎04-04-2007

Re: Community Update - Changes are coming!

Quote from: Oldjim
I can think of a few over at TBB who would jump at the chance to create absolute havoc

That was my concern. Glad I am not a moderator any more!
drunkenmonkey
Grafter
Posts: 1,661
Thanks: 2
Registered: ‎13-06-2007

Re: Community Update - Changes are coming!

All sounds pretty good! Though I hate the lithium boards on EE so hope yours are better!
artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: Community Update - Changes are coming!

Good luck with the switch, it sounds good. I am, however, with OJ and Chilly about opening the forums to non-Plusnet customers.
rwaller
Grafter
Posts: 42
Registered: ‎13-12-2013

Re: Community Update - Changes are coming!

Quote from: billnotben
Then why not say it's optimised for a range of formats?
Instead of the more than suggestion of low res devices.

Must admit I was thinking "Oh No, not loads of 5 word lines of text that will look really rubbishy on a PC"
Smartphone the curse of the nation
avatastic
Grafter
Posts: 1,136
Thanks: 2
Registered: ‎30-07-2007

Re: Community Update - Changes are coming!

Sounds like it's being styled from a 320 and Up viewpoint.
Where you start styling for a mobile device and as more screen space is available add more complex styling, display additional elements, etc.
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
DLM manages your line the same way DRM manages your rights.
Look at all the pretty graphs! (now with uptime logging!)
pint
Aspiring Pro
Posts: 622
Thanks: 61
Fixes: 1
Registered: ‎19-08-2007

Re: Community Update - Changes are coming!

If it aint Broke, so the current/old site may have been going for a while but why change something that works?
isnt this just a case of form over function?
ITWorks
Superuser
Superuser
Posts: 2,116
Thanks: 739
Fixes: 9
Registered: ‎05-11-2008

Re: Community Update - Changes are coming!

I agree with others , having non PN customers joining the forum, could cause chaos , and keep the mods over worked .
Everything else sounds good though
Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Cromocon
Dabbler
Posts: 12
Registered: ‎01-07-2009

Re: Community Update - Changes are coming!

Is the new forum going to use TLS?
Sadie
Grafter
Posts: 64
Registered: ‎13-12-2011

Re: Community Update - Changes are coming!

Quote from: billnotben
Quote from: Chris
All pages will be optimised for mobile

Not another site going west.
Plusnet will just become another one to avoid on the PC.
Why do some (misguided) companies think this is a good idea.
Don't tell me, all the board members are in their twenties and sit around playing on their phones all day.
I see "optimised for mobile" as a backwards step.
Some of these "optimised" pages look like the ones on my PC when I had windows 95 and visited bulletin boards.

If it goes the same as some other forums that have been "improved" it'll be another I avoid.  I like just browsing in the hope of picking up snippets of wisdom.  Dreading the final unveiling.
x47c
Grafter
Posts: 881
Thanks: 3
Registered: ‎14-08-2009

Re: Community Update - Changes are coming!

I'll second @oldjim and @IT Works comments
Having such a company run forum open to non Plusnet subscribers is just an open invitation to the some the 12 years old that inhabit the interweb to cause chaos.
If Plusnet insist then at least have something in the avatar tray/image/screename location to say that x is a Plusnet subscriber or not as the case maybe.....
As already said some on TBB which is becoming more like a haven of escapeees from care in the community sometimes would like nothing more than simply to post endless drivel and trolling statements on such a forum.
you would end up with the same issues of factual accuracy and verifiability that say Trip Advisor faces.
What are Plusnet going to do when we get the trolling allegations of "you mucked up my line"
Are they really going to reply with "you are not  a plusnet subscriber so foxtrot oscar"
Are they going to be going though checking the verifiability of a poster and then if appropriate deleting it.
....It's just going to cause mega work and that before you get the endless spam bots trying to register and sell you you their *****
HPsauce
Seasoned Pro
Posts: 7,157
Thanks: 249
Fixes: 4
Registered: ‎02-02-2008

Re: Community Update - Changes are coming!

I hope this change actually saves PN some money at least. If it doesn't there's an account system in much more urgent need......  Crazy