Introduction: KirstyA

KirstyA · ‎04-06-2015

Hi, everyone! New person here!
My name is Kirsty, I've been with Plusnet over 4 and a half years now and have been lurking on the forums whilst working in the Sales, Customer Options and House Moves departments (all at once!).
Just wanted to let you know that I'm here to help with whatever I can, and that I'm really looking forward to getting to know you all. If there's anything you need or if you have any questions, please don't hesitate to give me a shout.
See you around the forums

!

w23 · ‎08-01-2008

Welcome!

Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
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pjmarsh · ‎06-04-2007

Welcome Kirsty. If you've been lurking, I presume you know what you're letting yourself in for!
Phil

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Anotherone · ‎31-08-2007

Hi Kirsty, welcome and good luck. As you've been lurking I expect you've discovered that things seem to be a bit of a challenge at present!
Anyway, I like a lurker

Townman · ‎22-08-2007

Hi Kirsty,
Welcome to the battlefield.
Its a place which would not be a battlefield if there were not so many issues arising from the areas you've come from. Cannot help wondering which is the best approach - to have really good experienced people in here managing the issues, or to have the really good people in those back office areas making sure the issues do not arise in the first place?
Anyhow, welcome to the battle, I hope your understanding of how things should work becomes better illuminated by the experience of what goes wrong - especially the misleading provisioning messages arising from when BTw decide to "bounce" (cancel) the order for whatever administrative reason.
Good luck,
Kevin

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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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MattyC · ‎10-04-2014

Welcome on board friend!

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet

Strat · ‎14-04-2007

Welcome to the front line Kirsty

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dvorak · ‎11-01-2008

what he said ^^

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NedLudd · ‎20-10-2012

Welcome aboard KirstyA!

Geoff,
York.